Contact Us
We'd love to hear from you! Whether you have questions, feedback, or need support, our team is here to help. Simply fill out the form below, and we aim to respond to all inquiries within 24 hours. Thank you for getting in touch!
+91-8712240476
73-17-3/1, Srinivasa gardens, AVA Road, Rajamahendravaram, East Godavari, Andhra Pradesh, 533103

Need help?
In this section, you can address common questions efficiently.
Are your products genuine?
Yes. We sell branded cosmetics and personal-care products sourced from authorised distributors and brand owners. Every product is supplied in its original manufacturer packaging.
Who operates Trends Beauty?
Trends Beauty is operated by ADITYA EXIM (GSTIN 37ACJFA6728N1ZS)
Do you deliver across India?
Yes, to all pincodes our courier partners serve. Enter your pincode at checkout to check. We don't ship internationally.
How do I track my order?
We ship through Shiprocket and its courier partners. Once your order ships, we send you a tracking link and AWB number by email, SMS or WhatsApp. Tracking can take up to 24 hours to start showing updates.
What is your return policy?
Due to hygiene and health regulations, opened or used cosmetics and personal care products cannot be returned. However, if you receive an item that is damaged, defective, or incorrect, you may return it within 48 hours of delivery for a full refund or exchange.
How long does a refund take to process?
Once your return is received and inspected, we will notify you of the approval status. Approved refunds are processed within 4–7 business days and applied back to your original payment method.
How long does delivery take?
Orders are processed in 1 to 2 working days (excluding Sundays and public holidays). After dispatch, delivery usually takes:
| Location | Estimated delivery |
|---|---|
| Within Visakhapatnam | 1 to 3 working days |
| Metro cities | 3 to 5 working days |
| Rest of India | 4 to 7 working days |
| Remote areas, North East, islands | 8 to 13 working days |
These are estimates, not guarantees. Delays can happen because of courier issues, weather or festivals.